What are your payment methods?
We accept the following payment options:
- Cash on Delivery
- Gcash
- Bank Transfer (BPI)
How much is shipping?
We offer flat-rate of P120 for nationwide shipping. Shipping fees will be shown at checkout before payment confirmation.
How long does shipping take?
Estimated delivery times:
- Metro Manila: up to 3–5 business days
- Luzon: up to 5–7 business days
- Visayas: up to 7–10 business days
- Mindanao: up to 7–10 business days
Delivery timelines may vary depending on courier and location.
What materials are your products made of?
Our jewelry may include:
- 925 Sterling Silver
- Gold-plated or vermeil finishes (where indicated)
- Zircon, pearls, or natural stones depending on the design
Exact materials are always listed on each product page.
Do your jewelry pieces tarnish?
Yes—like all jewelry made with genuine metals, 925 sterling silver may naturally tarnish over time, especially with exposure to moisture, sweat, or chemicals. Tarnishing is normal and can be cleaned and restored with proper care.
What is your return or exchange policy?
All items undergo inspection before dispatch. If you receive a faulty or incorrect item, please contact us within 7 days of receiving your order, and we will assist with a replacement or refund.
Items damaged due to normal wear, misuse, or improper care are not covered.
Is Honey Lane Jewelry suitable for everyday wear?
Our pieces are curated for everyday elegance. To maintain their finish and longevity, we recommend proper care, storage, and occasional cleaning.
How do I care for my Honey Lane Jewelry?
To keep your jewelry in good condition:
- Store in a dry place, ideally in its pouch or box
- Avoid water, perfume, lotions, and harsh chemicals
- Remove before bathing, swimming, or exercising
- Clean gently with a soft cloth or a silver-safe cleaner
For more details, please visit our Jewelry Care Guide.
Do you offer custom or personalized jewelry?
At the moment, we do not offer custom or personalized pieces. Our collections are ready-made designs carefully curated to reflect the Honey Lane aesthetic.
How do I contact you?
You may reach us through:
Instagram or Facebook (DMs)
Email: hello@honeylanejewelry.shop
We typically respond within 24–48 hours.
Do you have a physical store?
Honey Lane Jewelry is currently online-only, allowing us to focus on curating beautiful designs and delivering them with care.